Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected & used.

It is a pleasure for us to have your presence in Catpanion.com

Protecting the personal data of all users and visitors to this website is a priority for us. For this reason, we want to provide you with all the information that may affect your personal data and offer you maximum transparency in all our services.

This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal data on this website.

We have strived to create a safe and reliable space and that is why we want to share our principles regarding your privacy:

  • We never request personal information unless it is actually necessary to provide you with the services you require
  • We never share our users’ personal information with anyone except to comply with the law or if we have your express permission
  • We will never use your personal data for a purpose other than that expressed in this privacy policy

 

This privacy policy has been updated on 01/02/2023

 

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address and phone number. We refer to this information as “Order Information”.

 

How do we use your personal information?

We use the Order Information that we collect generally to ulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services & exclusive discounts

 

Navigation

When browsing Catpanion.com non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user.

We use this information to analyze trends, administer the site, track movements around the site, and to gather demographic information about our user base as a whole.

 

Secrecy and data security

Catpanion.com is committed to the use and processing of the personal data of users, respecting their confidentiality, and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.